Quality Improvement Coordinator
Care Responsibilities: Responsible for enhancing service quality through cross-functional collaboration, continuous improvement initiatives, and a focus on achieving positive client outcomes.
Specialties: My specialties include Motivational Interviewing, Mental Health First Aid USA, and Wisconsin CPR/First Aid certification. I have 15+ years of experience in the healthcare field as a Medical Assistant, working with individuals across all stages of life, from newborns to end-of-life care. I have extensive experience supporting individuals with special needs and disabilities, as well as knowledge of assistive technology and adaptive support. My professional and personal experiences have strengthened my advocacy skills and commitment to helping individuals and families access the services and resources they need to achieve their goals.
Languages or Communication Skills: Bilingual in Spanish and English; proficient in both oral and written communication.
More about me: I have been involved with the IRIS program for more than six years, bringing both professional expertise and personal experience to my work. As a parent of a child with special needs, I have gained valuable insight into the importance of advocacy and supporting individuals with diverse needs. This experience has strengthened my commitment to helping others navigate resources and services that promote independence and quality of life. In my free time, I enjoy spending time with my family, exploring new adventures, and visiting local farmers’ markets. I am also passionate about advocating for children with special needs and actively contribute to several committees dedicated to supporting and improving services for individuals and families in our community.
