Phia Yang

Quality Assurance Assistant

Phone Number: 414-755-2020

Care Responsibilities: Maintain, review, and amend documents, profiles, requests, transfers, referrals, remediations and cases of Participants and clients. Provide support for management and Consultants as needed.

Educational Background: UW-Whitewater.

Specialties: Insurance, Liability, and Compliance.

County/Region I’m familiar with: Milwaukee.

Languages or Communication Skills: Hmong.

I’m comfortable with pets in the home: Yes.

More about me: I joined the US Army- Military Police 31B in 2008, obtained a security clearance, and scored 93 on the ASVAB. After my service, I spent almost 10 years in the insurance field in WI, IL, MI, CA, and OK and have familiarity with insurance and HIPAA regulations. I also have a background in sales and interactions with B2B and B2C relationships.